1. Introduction

City Group Service (“we,” “our” or “us”) respects the privacy of individuals who visit our website, contact us, submit business inquiries or otherwise interact with our services.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information through our website and related business communications.

The applicable privacy requirements may vary depending on the location of the individual, the nature of the information and the activities involved. We aim to handle personal information in accordance with applicable privacy laws.

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

  • Contact information, including name, business email address, telephone number and organization.

  • Project information, including location, requested services, timelines and descriptions.

  • Business information that you voluntarily provide when exploring a partnership or submitting a project inquiry.

  • Information contained in messages, documents or attachments that you choose to send us.

  • Technical information generated when you access the website, where applicable, such as browser type, device information, approximate usage data and security logs.

Please do not submit sensitive personal information or confidential documents through a general contact form unless an appropriate secure process has been established.

3. How We Use Information

We may use information for legitimate business purposes, including to:

  • Respond to inquiries and requests for quotations.

  • Assess potential construction, property service and business partnership opportunities.

  • Communicate about projects, services and business arrangements.

  • Review supplier, subcontractor or other business submissions.

  • Maintain business records and administer contractual relationships.

  • Protect website security and prevent misuse.

  • Meet applicable legal, regulatory, accounting and recordkeeping obligations.

  • Improve our website and business processes where permitted.

We will seek consent where required by applicable law.

4. Disclosure of Information

We do not publish personal information simply because it has been submitted through our website.

Where appropriate and lawful, information may be shared with service providers that support our website, communications, information technology, business administration or customer relationship management.

Information may also be disclosed where necessary to perform an agreed service, comply with a legal obligation, respond to a lawful request or protect applicable legal rights.

We do not authorize service providers to use personal information for purposes inconsistent with their contracted responsibilities and applicable legal requirements.

5. Cookies and Analytics

Our website may use cookies or similar technologies for essential functionality, security, analytics or other purposes, depending on the tools implemented.

Where required, appropriate consent or preference mechanisms will be provided before applicable non-essential technologies are used.

The actual cookies, analytics tools and tracking technologies used by the website should be described accurately in this Policy.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, subject to applicable legal, contractual, accounting and recordkeeping requirements.

Retention periods may differ depending on the type of information, the nature of the business relationship and any legal obligations.

7. Safeguards

We aim to use reasonable administrative, technical and organizational safeguards to protect information against unauthorized access, use, disclosure, alteration or loss.

No method of transmission or storage can be guaranteed to be completely secure. Access to business information should be limited to authorized individuals who need it for legitimate purposes.

8. Cross-Border Processing

Depending on the service providers and systems used, information may be processed or stored in Canada, the United States or other jurisdictions.

Where applicable, we will address relevant legal requirements concerning cross-border processing, disclosures and safeguards.

9. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of or other action concerning your personal information.

To submit a privacy-related request, please contact us using the verified business contact information provided on our Contact Us page.

We may need to verify your identity and clarify the scope of a request before responding.

10. Third-Party Websites

Our website may contain links to third-party websites. Those websites operate independently and have their own privacy practices and terms.

We encourage you to review their policies before submitting personal information to them.

11. Children's Information

Our website is intended for business and general informational purposes and is not designed to collect personal information from children.

Please contact us if you believe a child has submitted personal information through our website.

12. Changes to This Policy

We may update this Privacy Policy as our business practices, website technologies or legal requirements change.

The latest revision date will be displayed at the top of this page.

13. Contact Us

For questions about this Privacy Policy or requests concerning personal information, please contact:

Privacy Contact: [Insert Designated Contact or Role]
Business Email: [Insert Verified Business Email]
Mailing Address: [Insert Verified Address, If Applicable]

Please do not send passwords, payment card details or unnecessary sensitive information in a privacy request.

This Policy should be read together with our Terms of Use and any additional privacy notices that apply to particular services or transactions.